1. Acceptance of Terms
By accessing or using SeedPix (https://seedpix.org), including our online AI photo editor, batch upscaler, background remover, and related services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please discontinue using the service immediately.
2. Permitted Use & Intellectual Property
We respect creator ownership:
- Your Content Remains Yours: You retain 100% intellectual property ownership of all images you upload to SeedPix and all edited versions generated through your prompts.
- Commercial Use Allowed: Subject to these terms, you are free to use images generated or enhanced via SeedPix for commercial purposes, client deliverables, personal projects, and social media.
- Platform IP: The SeedPix brand, website design, UI components, neural pipeline orchestrations, and proprietary software remain the exclusive property of SeedPix.
3. Acceptable Use & Prohibited Conduct
You agree not to misuse our artificial intelligence tools. Specifically, you agree never to upload, generate, or distribute:
- Non-consensual imagery, deepfakes intended to harass or defame individuals, or child sexual abuse material (CSAM).
- Content that promotes violence, hate speech, terrorism, or illegal activities.
- Malicious payloads, automated scripts intended to scrape or overwhelm our compute infrastructure, or attempts to reverse engineer our proprietary endpoints.
Violations will result in immediate termination of account access and, where required by applicable law, notification to relevant law enforcement authorities.
4. Credit Packages, Purchases & Refund Policy
SeedPix provides free tier access alongside optional credit packages for high-resolution 4K processing and batch jobs:
- One-Time Payments: Credit packages are non-recurring and do not auto-renew unless explicitly stated.
- Credits Never Expire: Purchased credits remain in your account balance indefinitely until consumed.
Refund Policy
- 14-Day Refund Window: You may request a full refund within 14 days of purchase, provided that no more than 10% of the credits from that package have been consumed. Refund requests outside this window, or for packages that are mostly consumed, are not eligible.
- Technical Failures: If a generation fails due to a fault on our side (system error, no output produced), the credits consumed for that job will be re-credited to your account or refunded on request.
- Duplicate Charges: Accidental duplicate charges are refunded in full, no questions asked.
- How to Request: Email support@seedpix.org from your account email with your order receipt (or Stripe receipt ID). Refunds are processed within 5–10 business days back to your original payment method.
- Statutory Rights: Nothing in this policy limits any mandatory consumer rights you may have under the laws of your jurisdiction, including EU/UK statutory withdrawal rights where applicable.
- Before Filing a Chargeback: Please contact support first — we resolve almost every billing issue within 24 hours. Chargebacks filed without contacting support may result in account suspension pending review.
5. Disclaimer of Warranties & Limitation of Liability
SeedPix is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express or implied. While we strive for 99.9% uptime and state-of-the-art AI generation fidelity, we do not warrant that results will always meet specific creative expectations or that service will be uninterrupted.
6. Modifications to the Service
We reserve the right to modify or discontinue features, update model weights, or adjust credit costs with reasonable notice on our website.
7. Governing Law & Contact
These terms shall be governed by and construed in accordance with applicable laws. If you have any inquiries regarding these terms, contact us at: support@seedpix.org.